At clubmy apk, your privacy is not merely a legal obligation — it is our genuine commitment. This document transparently explains how we collect, use, store and protect your personal data.
We only collect data that is genuinely necessary to provide our services. No excess data is collected without a clear purpose.
All personal data is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
You have the right to access, correct or delete your personal data at any time through your account or our support team.
Your personal data is never sold, rented or traded to any third party for marketing purposes.
Quick Summary: We collect your personal data to manage your account and process transactions. We do not sell your data. You may request access to or deletion of your data at any time. All data is protected with the highest level of encryption.
This Privacy Policy ("Policy") describes the privacy practices of the clubmy apk ("Platform", "we") in collecting, processing, storing and protecting your personal data ("Member", "you"). This Policy applies to all users of our platform, including those using the website, mobile APK app and all related services.
Platform clubmy apk complies with the Malaysia Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We take this responsibility seriously because we understand that your trust is the foundation of the relationship between our members and the platform.
By registering or continuing to use our platform after changes to this Policy, you acknowledge that you have read and understood the terms stated herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.
We only collect data that is truly necessary to provide, operate and improve our services. This data minimisation principle is central to our approach to privacy. Below are the categories of data collected and their purposes:
| Data Category | Data Type | Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | KYC Verification |
| Contact Information | Email address, phone number | Account communications |
| Financial Data | Bank account number, transaction records | Payment processing |
| Technical Data | IP address, device type, web browser | Security & Analytics |
| Gaming Data | Wagering history, wins, game preferences | Services & VIP |
| Verification Documents | MyKad image, verification selfie, bank statement | AML/KYC Compliance |
We may also collect data you voluntarily provide when contacting customer support, completing feedback forms or participating in promotions. All such data collection is done with your knowledge.
Data Minimisation Principle: We only request data that is strictly necessary for a specific function. We do not collect sensitive data such as your health information or political views.
The personal data we collect is used exclusively for legitimate and identified purposes. ClubMY APK does not use your data for any purpose unrelated to the provision and improvement of our services.
Marketing: If you no longer wish to receive marketing communications, you can unsubscribe from promotional emails via your account settings or by contacting our support team.
ClubMY APK does not sell, rent, or trade your personal data to third parties for marketing purposes. This is our absolute commitment and has never changed. However, there are certain situations where we need to share data with specific parties in order to operate our services:
In all of the data sharing cases above, we ensure that recipients are bound by data protection agreements equivalent to our own standards. We do not permit third parties to use your data for their own purposes beyond the defined scope.
We invest seriously in security infrastructure to protect your personal data. The technical and organisational security measures we implement cover multiple layers of protection:
PCI DSS Standard: Our payment processing system complies with the PCI DSS (Payment Card Industry Data Security Standard) to ensure your financial information is always protected.
While we take all reasonable precautions, no digital system can guarantee absolute security. In the event of a security breach that affects your data, we will notify you within a reasonable timeframe in accordance with applicable legal requirements.
Platform clubmy apk uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and analyse usage patterns on an aggregate basis.
You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and experience of using our platform. For more information on managing cookies, please refer to your web browser's documentation.
Under applicable data protection laws, you have several important rights regarding your personal data. ClubMY APK respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete data through your account or our support team.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another service.
You may request that we restrict the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, please contact our customer support team via live chat on the platform. We will process your request within 30 business days. In complex cases, this period may be extended to up to 60 days with notice provided to you.
Limits on the Right to Erasure: While you have the right to request data deletion, certain data may need to be retained for a specified period to fulfil legal obligations, including AML compliance requirements and applicable tax laws.
We retain your personal data for as long as necessary to fulfil the original purpose for which it was collected, or for as long as required by applicable law. Our general principle is to proactively delete or anonymise data that is no longer needed.
Upon expiry of the applicable retention period, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.
Platform clubmy apk is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors under the age of 18.
If we find that data belonging to a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who have concerns about a minor's use of the platform are encouraged to contact us promptly.
We may update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or newly introduced platform features. The "Last Updated" date at the top of this page always reflects the latest version of this policy.
For significant changes, we will notify you via in-app notification or email to the address registered to your account, at least 14 days before the changes take effect. Continued use of the platform after the effective date of the changes constitutes acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by clubmy apk, please contact us through one of the following methods:
We will endeavour to respond to all privacy-related enquiries within three (3) business days. For formal rights requests under the PDPA, the response period is within 30 business days as required by law.
Your privacy is protected. Your platform is trusted. Join over 500,000 Malaysian members playing with peace of mind at clubmy apk.